Contact
Write to us.
There is no form and no chat. Send an e-mail and a person at Conserius answers it, within 2 business days.
Which address
- Help
- support@conserius.com
Questions about Eyva, a plan or a payment, a cancellation or a withdrawal, and reports of abuse or a safety problem. We reply within 2 business days. - Your data
- privacy@conserius.com
To see, correct, export or delete what we hold about you, or to object to how we use it. We answer within 30 days, usually sooner. Your rights are in the privacy policy. - Security
- security@conserius.com
To report a vulnerability in Eyva or this website. Read the security policy first: it says what to include and what we promise in return. The machine-readable contact is security.txt.
Before you write
- Say which version of Eyva you have (Eyva ▸ Settings ▸ About) and which version of macOS.
- Never send a password, a card number or the contents of your Eyva memory. We will not ask for them.
- Write from the e-mail address of your Eyva account if the question is about the account or a payment.
The company
- Legal name
- Conserius Inc., a Delaware corporation
- Legal address
- c/o Legalinc Corporate Services Inc.
131 Continental Dr, Suite 305
Newark, DE 19713
USA
That address receives legal post and is not an office you can visit. E-mail is the quickest way to reach us.
Not an emergency serviceConserius cannot respond to an emergency, and Eyva cannot connect you to a person. If you may be in danger, call your local emergency number. The crisis and safety protocol says what Eyva does and where to find help in your country.